Privacy Policy

Last Updated: November 15, 2025

Last Updated: January 1, 2025

Your Privacy Matters

SensWit's mission is to provide powerful Instagram analytics and content generation tools to help content creators and businesses grow their online presence. Central to this mission is our commitment to be transparent about the data we collect about you, how it is used, and with whom it is shared.

This Privacy Policy applies when you use our Services. We offer our users choices about the data we collect, use and share as described in this Privacy Policy.

1. Data We Collect

1.1 Data You Provide To Us

  • Account Information: Name, email address, password, and profile information
  • Instagram Account Data: When you connect your Instagram account, we collect your Instagram profile information, posts, and analytics data
  • Content Data: Posts, captions, hashtags, and other content you create through our platform
  • Communication Data: Messages, feedback, and support requests

1.2 Data We Collect Automatically

  • Usage Data: How you interact with our Services, features used, and time spent
  • Device Information: IP address, browser type, operating system, and device identifiers
  • Analytics Data: Instagram insights, engagement metrics, and performance data
  • Log Data: Server logs, error reports, and system performance data

1.3 Data from Third Parties

  • Instagram API: Data provided by Instagram through their official API
  • Social Media Platforms: Public information from connected social media accounts

2. How We Use Your Data

2.1 Service Provision

  • Provide Instagram analytics and insights
  • Generate content recommendations and suggestions
  • Deliver personalized user experience
  • Process and analyze your Instagram data

2.2 Platform Improvement

  • Improve our Services and develop new features
  • Conduct research and analytics to enhance user experience
  • Monitor and analyze usage patterns
  • Debug and troubleshoot technical issues

2.3 Communication

  • Send important service updates and notifications
  • Provide customer support and respond to inquiries
  • Send marketing communications (with your consent)

3. How We Share Information

3.1 We Do Not Sell Your Data

We do not sell, rent, or trade your personal data to third parties for monetary consideration.

3.2 Limited Sharing

  • Service Providers: Trusted third-party services that help us operate our platform (hosting, analytics, email services)
  • Legal Requirements: When required by law, court order, or to protect our rights
  • Business Transfers: In case of merger, acquisition, or sale of assets
  • Consent: When you explicitly consent to sharing

3.3 Data Processing Partners

  • Instagram/Meta: We use Instagram's official API to access your Instagram data
  • Cloud Providers: Secure cloud infrastructure for data storage and processing
  • Analytics Services: Anonymous usage analytics to improve our services

4. Your Choices and Rights

4.1 Access and Control

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data
  • Portability: Export your data in a machine-readable format

4.2 Account Settings

  • Update your profile information
  • Manage connected Instagram accounts
  • Control email notifications
  • Delete your account

4.3 Data Retention

  • We retain your data as long as your account is active
  • Analytics data is retained for up to 90 days
  • Account data is deleted within 30 days of account closure
  • Some data may be retained for legal compliance

5. Data Security

5.1 Security Measures

  • Encryption: All data is encrypted in transit and at rest
  • Access Controls: Strict access controls and authentication
  • Regular Audits: Regular security assessments and updates
  • Secure Infrastructure: Industry-standard security practices

5.2 Your Responsibility

  • Use strong, unique passwords
  • Keep your account credentials secure
  • Report any suspicious activity immediately
  • Regularly review your connected accounts

6. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

Data Protection Officer

For EU residents and data protection inquiries, you can contact our Data Protection Officer at support@senswit.com

Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our Services after any changes constitutes acceptance of the updated Privacy Policy.

SensWit

Empowering Content Creators with Data-Driven Insights

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